![]() On Plantronics Hub for Mac, the call end button on the headset may not reliably work during a softphone call on Voyager 8200 with a BT600 and on Blackwire C320, C720. On Cisco Jabber call, audio unmutes when user joins a non-audio Skype for Business meeting. Support for local firmware update for BT300 (Product ID = 417) is not available. Users must shut down Plantronics Hub and re-start it to regain audio connection.ĭuring a firmware update, if an MDA220 becomes bricked, Plantronics Hub can no longer detect the device. Lost audio connections may occur if the BT600 is unplugged and then plugged back in. It is also not accurately reported to Plantronics Manager Pro. On the MDA220 (Product ID 0xAD04), the serial number is not reported correctly in Plantronics Hub for Windows and Mac. Plantronics Hub for Mac does not support firmware updates for these devices. Call control using the headset button will work reliably for subsequent calls.įor MDA200 and MDA400 QD Series, firmware updates are available using Plantronics Hub for Windows only. When using Zoom for macOS the headset call control button may not work reliably for the first call. When using some softphones, ignoring a call while a Calisto 5300 is muted can result in the loss of mute synchronization between the speakerphone and Windows/Hub Resolves an issue causing excessively large DeviceManager log files when using Hub 3.18 and Cisco Jabber 12.5.1 Resolves an issue preventing Thai and Indonesian from appearing in the Language drop down for BW8225 headsets Resolves an issue causing an incorrect headset serial number to be displayed when connected to a D200 dongle Implemented Acoustic Event reporting support for Savi 8210 and Savi 8220 products (firmware update required) PLANTRONICS HUB RELEASE NOTES ARTICLE ID:
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